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Sallie Mae Redesigns Website but Still Fails Experience

2 Dec

Sallie Mae Redesigns Website but Still Fails Experience

Sallie Mae’s last site design was really terrible. Their new design looks better, but is still horrible to use. Here are a couple examples of Sallie Mae’s horrible UX. Account Summary From this page, we are reassured that we are on “Account Summary” in no less than 4 ways. Navigation highlight Breadcrumb Page title Section Continue reading →

Top 25 Cities for Tech Jobs in 2009

21 Sep

Not much help to know which cities were it in 2009, but here they are: #25. Cincinnati, OH #24. San Francisco, CA #23. Kansas City, MO #22. San Diego, CA #21. Charlotte, NC #20. Philadelphia, PA #19. Rochester, NY #18. Salt Lake City, UT #17. Nashville, TN #16. New York, NY #15. Orlando, FL #14. Continue reading →

I Won a Lincoln Navigator? and 3 Signs of a Scam

29 Jul

I Won a Lincoln Navigator? and 3 Signs of a Scam

[image by sasmalko] Today was almost an amazing day. I was told I won a 2010 Lincoln Navigator, by Holly, at extension 221. Oh man, so close. I’m just posting this in case anyone else comes across the same thing. She called me from 888-648-2802. Here is the actual transcript of the message: “Hi, my Continue reading →

Smartphone Usability: Is Your Phone Number Wrong?

1 Jul

Smartphone Usability: Is Your Phone Number Wrong?

[photo: Louis Abate] I have not seen this discussed at all, but maybe I’ve just missed the posts. I have a Droid (love/hate), and it turns any phone number online into a clickable link. When you click the phone number on a web page, it puts it into the dialer of the phone. It’s a Continue reading →