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Sallie Mae Redesigns Website but Still Fails Experience

2 Dec

Sallie Mae Redesigns Website but Still Fails Experience

Sallie Mae’s last site design was really terrible. Their new design looks better, but is still horrible to use. Here are a couple examples of Sallie Mae’s horrible UX. Account Summary From this page, we are reassured that we are on “Account Summary” in no less than 4 ways. Navigation highlight Breadcrumb Page title Section Continue reading →

Website Redesign: Piedmont Natural Gas – Part 1

27 Jun

Website Redesign: Piedmont Natural Gas – Part 1

Let me start by saying that Piedmont Natural Gas is only one of hundreds of big-company websites that are still terrible. I’m sure they have great intentions, but I will use their site to highlight things that are wrong with many websites in general. The current Piedmont Natural Gas Website in Firefox at 1024×768. 1. Continue reading →

Are you losing money by doing your own web design?

24 Dec

Are you losing money by doing your own web design?

It’s tough to run a small business (I’m doing it too), there are so many decisions to make, things to do and rarely does someone offer advice that is actually helpful. So here is mine: hire people to do things you don’t do. This might seem basic, but I have come across many businesses that Continue reading →

Do You Need the LLC in Your Logo Design?

10 Nov

Do You Need the LLC in Your Logo Design?

Sometimes when clients approach me for a logo design, I see that they want to include the “LLC” in the logo design. While this makes sense for some people who might want to make sure that all of their bases are covered, rest assured that you do not need the LLC in your logo design. Continue reading →