Piedmont Natural Gas: A Review of Corporate Waste
13 Mar
I used to be a Piedmont Natural Gas customer, thank God I’m not anymore. My wife and I bought a house outside their area and so had to switch natural gas providers. I updated our address with them and canceled our service.
The Surprise Charge(s)
A month later I noticed a strange charge on my bank account. Not just one, the charge was actually charged twice. The info on my statement simply stated: AL INTERSTATE NC DES:PHONE CK ID: FAC*********** (some other numbers which I won’t include here). I did not recognize the name and after a few Google searches I realized it was not online either. I called my bank to help decipher this cryptic mess, but they could not tell me who it was either.
Since I didn’t know what the charge was and neither did my bank, I tried to put a stop payment on the charge, but the bank said it might not work since this charged was done in a way that told them I had given this company access to my account at some point. To stop the payment, I had to print out paperwork and fax it in to the bank.
Total time on hold with the bank, getting transferred, filling out paperwork, faxing, confirming: over 5 hours. [image from Omega Hogwood] (more…)
